| RETURN TO COMPLETE CURRICULUM CHART |
This four-hour workshop for development support staff provides a greater understanding of the concepts that make up the development process. Participants will discover key elements of identifying their role in development, understanding donor motivations, and exploring how to better support the development process. The workshop also provides an understanding of development vocabulary and creates the foundation necessary to support a cohesive culture of philanthropy throughout the organization.
Syllabus
Introduction
A brief overview of the workshop, including the research and concepts that serve as its foundation.
Defining Development Work
The process of donor development and the roles of different team members.
Understanding Donor Motivation
An opportunity to view the development process from the donors’ perspectives.
Becoming a High-Performance Team Member
Guidelines and skills for building trust-based relationships with both internal and external customers.
Creating a Gratifying Gifting Experience
Methods for ensuring donors feel appreciated and valued and an understanding of how to set the stage for future gifts.
Action Plan
Identifying ways each participant can implement concepts learned.
